The incumbent in this position serves as the Deputy Director, Office of Defects Investigation (ODI) at the National Highway Transportation Safety Administration (NHTSA). The office is responsible for identifying, investigating, and monitoring recalls of safety-related defects in motor vehicles and items of motor vehicle equipment under the authority of the National Traffic and Motor Vehicle Safety Act of 1966, as amended.
As a Program Manager, you will be responsible for:
- Directly supervising and directing operational activities in all nine ODI divisions. Setting performance objectives and plans for the nine ODI Division Chiefs, evaluating performance, providing guidance and oversight in all activities including investigative operations, data and statistical analyses, budget tracking, contracts, internal/external correspondence, process improvements, quality assurance, training and all other aspects of office operations in support of its mission.
- Devising and executing an operational construct responsive to process improvement, Office of Inspector General (OIG) Recommendations and advances in automotive technology, in accordance with Departmental and Agency directives and ODI Director’s strategic vision.
- Increasing and maintaining awareness of ODI by overseeing outreach activities with the Office of Communications, prioritizing and managing ODI's outreach budget, resources, and activities, developing and implementing a proactive media strategy, and coordinating management of website external and internal content. This includes supporting an increase in recall completion rates by directing the Recall Management Division Chief to increase public awareness of ODI's recall program and the importance of consumer response to notices.
- Developing networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Taking a long-term view, builds a shared vision with others, acts as a catalyst for organizational change. Influences others to translate Agency and ODI Director’s vision into action.
- Managing all Office of Inspector General (OIG) audit-related requirements and recommendations (from 2015, 2016 and 2018) including process standardization and documentation, implementing recurring training plan for ODI staff personnel, implementing and maintaining all associated standard operating procedures and assessing quality metrics for monitoring office performance.
- Coordinating ODI comments on all internal and external document review including research reports, rulemakings and front office memos/reports.
- Ensuring and maximizing the quality, efficiency, objectivity, utility and integrity of ODI processes and information dissemination consistent with Office of Management and Budget guidelines.
The ideal candidate must have strong communication and organizational skills, and is comfortable presenting ODI information to managers and executives in the department and agency. NHTSA is looking for an experienced professional with expertise in planning, conducting, and completing data analysis projects.
How to Apply
Click here for more information and to apply. This job listing closes on Sept. 23, 2021.